Please *AVOID* overpriced online tutors and most online schools

I heard someone mention using MyTutor to find tutors for their kids so I decided to check it out, as I use tutors for my own kids and have done for the past 10 years+.

The website is not as straightforward as other tutor agencies I’ve used. They ask for your telephone number, email address, full name, etc through many steps, just to finally give you a search result of some of their tutors who seem to fit your search requirements. In my case, I simply typed that I was looking for a Maths GCSE tutor.

Their database has literally hundreds and thousands of student tutors, so I’m not sure why the search result only yielded seven and when I clicked on “see more” at the bottom of the page, there weren’t more search results.

Most noticeably, the tutors they have searched up for me are all undergrads or very young recent grads, with 5 out of 7 of the search results charging over £30/hr for their services.

This final year student charged £32/hr.

And this second year student charged £38/hr!

This is really hilarious. I wonder if these young people are overestimating their abilities. I currently pay £30 to £45 per hour for all my kids’ tutors, who are all trained teachers (PGCE holders) with years of experience teaching in schools, come highly recommended by word of mouth via other home-educating parents like me.

I read some of the reviews these overpriced young undergrad tutors had on the MyTutor site. Clearly, these parents aren’t very clued up about tutoring prices and qualifications if they were willing to pay such prices for tutors so unqualified. The good thing was that none of these tutors appeared to have hundreds of reviews. All were between 20 to 45 reviews. I suppose most other parents who are used to paying for tutors, like I am, know the score and would never fall for this type of trap.

It’s really an unfortunate scenario. Sites like MyTutor have caused the tutoring industry in this country to burgeon. They appear to mostly attract undergraduates, and I blame a popular undergraduate website called “Save The Student”, which offers tips and tricks for young people who are looking to go to university, for recommending that undergrads work for MyTutor as a way of earning income while studying, to supplement the government-funded means-tested maintenance loans, which for most undergrads except for the ones who come from the lowest 20% income families in the country, will not be sufficient at all, requiring either their parents to top up with cash, or students to make the cash through part time work. We can also see here, how a government’s decision to underfund public education has a knock-on effect on other industries and families’ lives.

Back to MyTutor. How do undergraduates who were mostly children not so long ago themselves, end up in a situation where they feel entitled to charge such ridiculous overpriced amounts to unknowing parents? It appears that MyTutor encourages this scenario. On one of their website pages, it appears that they allow tutors to increase the rates they charge as often and as high as they wish, after they have been tutoring for a mere 6 months!

I have been home educating for many years, and I have even helped put my eldest through all 7 of her GCSE exams myself with no private tutoring, so like most very seasoned home educators out there, I know how important it is to know the specifications, exam boards, and syllabi of each board for each examinable subject. One of the hardest things for me during that time was working out where my daughter stood in terms of her writing standard, as compared to her schooled peers. Although I have a degree in Philosophy and can write essays easily, I know I cannot judge my daughter’s writing standard based on my degree-level standard. What I needed to know was what the majority of her cohort’s writing standard is like, and having never taught in schools for years for that age group, I simply have no idea. It would be wrong of me to grade my own daughter’s essay a C or a D just because she isn’t writing them to the standard that I could, but I couldn’t grade her an A or B either if that wasn’t an accurate estimate of her abilities. I didn’t want to set her up with false hopes, nor did I want to crush her confidence with inadequate marking criteria which could turn out to be unnecessarily harsh. That was when I employed the services of Mark My Papers, set up by an experienced home educator no less, which utilises the expertise of a range of qualified teachers and board examiners to mark every single assignment and essay submitted to them, for a very reasonable fee. I was charged around £30 at the time for having them mark her attempt at doing a full exam paper, and I was charged around £11 for them to mark a 2-page, 10-question assignment on a topic in Chemistry, which I obtained online which came with no answers. It was very reasonable, and all marked assignments came with constructive feedback.

All these overpriced undergrad tutors at MyTutor with zero examiner and classroom teaching experience of this year group would have very little clue as to what standard of work is needed to achieve an A or a B, let alone knowing what exactly do examiners look for in their answers, and they have the cheek to charge more than my local 1-1 tutors who are ex-teachers and very experienced. They may try to claim that they know the exam boards and specifications well, but they aren’t classroom teachers nor examiners, so I’m sorry, it’s all BS. They don’t know the exam boards and specs that well, and they certainly aren’t knowledgeable about what examiners look for when they set exam questions, or mark exam scripts. They know just as much as I did about it, basically.

It’s really easy for anyone to Google up exam boards and specs for every subject. Yes, one might be able to read them online and even print them out, but that certainly doesn’t mean one knows what examiners consider a good answer, and what isn’t. A uni undergrad/young grad tutor without teaching qualifications or examiner status is basically just someone who went through the school system and got maybe A’s in the subject they are teaching, but this doesn’t mean they have the knowledge of an examiner or a classroom teacher about what RANGE of answers can be classed as good answers. They only know that their own answers (or maybe their good friends’ answers) were classed as good, but it is evident that there can be a whole RANGE of answers classed as good. I know this because, long story short, I didn’t think my daughter’s essays were good, but the examiner obviously did, as she got an A. I got As too in all my essays at school, so I know all too well what this is about. So no, I’m not going to pick some overcharging undergrad tutor who has an over-inflated ego about their teaching abilities, over someone older and wiser who had experience as an examiner (setting questions and marking scripts), or someone who had x amount of years of classroom teaching experience in schools for my children’s age group!

However, I then spotted this other page on the MyTutor website which explained a bit more as to why their undergrad tutors charged so much. Apparently, the company also takes a significant cut of their undergrad tutors’ hourly pay rates.

An undergrad tutor charging the highest rate of £43/hr apparently gets a take-home pay of £30.50/hr, whereas one who charges the lowest rate of £20/hr gets a take-home pay of £10/hr. This means that MyTutor takes £10/hr to £15/hr for each hour that any of their undergrad tutors teach. I approached one of these tutors, the one in her second year of uni, who asked for £38/hr to tutor Maths GCSE. I asked her if she could drop her price as this is well over the price of local tutors who are ex-teachers. She refused to budge on the price, saying that the price corresponds to her expertise and experience. What arrogance! Expertise?! These undergrads are charging so much for their tuition, because they’re just trying to take home more pay at the end of the day, after MyTutor gets their cut. These young shoots have no concept of the average living wage, nor the financial burdens and worries of parents, and they underestimate what is required to get through a PGCE or to become an examiner. It’s a very clever scheme from MyTutor, and guaranteed to bump up the average price of tutoring, undercut well-qualified tutors who have PGCEs, while at the same time, encouraging these young undergrads to completely overestimate their abilities at teaching. Meanwhile, this situation ensures that MyTutor, the agency, makes a healthy profit each month!

None of the tutors I use (who are all PGCE holders with many years of experience in schools) charge more than £30/hr at the moment. Haggling is commonplace. Why shouldn’t parents haggle? Look at the ridiculous prices undergrads are charging on MyTutor. The tutors I use know and understand that they are being undercut by undergrad tutors all the time. It is frustrating to them as they have gone through the trouble of taking actual teaching qualifications and gaining teaching experience in schools (school salaries are much lower in terms of hourly rates compared to private tutoring), just to see some young shoot try to get the same amount as they are charging, or trying to charge half the price and drawing clients away.

Most of these well-qualified and experienced ex-school teachers who tutor have families to support, and sometimes they will compromise when parents haggle. It depends on whether the parents are sincere, whether the child sounds worthy of teaching for a lower price, etc, and sometimes they just need the money because they’ve got kids to feed and maybe are having a bad month financially – whatever their reasons. They’re also far more savvy about the financial issues that most families in Britain have these days, with low average wages in the UK (currently at just under £15/hr, or £576 a week, according to the latest ONS report) so that’s the majority of the population, they are aware that for many parents who pay for tutoring, they probably make more per hour than the parents do, so any parent paying for tutoring is making a huge personal sacrifice for their children. A young undergrad who attends one of the Russell Group Unis and thinks he/she can charge as much as a qualified teacher has little life experience, might possibly have come from a middle class background and lived a sheltered life, when we consider the fact that three-quarters of the students in the top 22 unis in UK (most are RG unis) are from private schools, which indicate what sort of family background they have. These kids will not be able to empathise nor understand the realities of the working class family who has to consider sacrificing a huge portion of their paycheck and pay a tutor earning double of what they earn an hour, in the hopes of improving their children’s grades.

Sites like MyTutor are driving up average tuition prices, but as we all know, basic economics states that the market is self-adjusting. You can drive prices up all you like, but if it is way out of range of the local populace, then it will backfire on you. There will be less demand for high-fee tutors who lack teaching qualifications and classroom-teaching or examiner experience. Parents will be more reluctant to pay for the increase in prices, and the existing ex-teacher tutors, who are mostly very keenly aware of the realities of the working class family, will be happy to consider not upping their rates to match the overcharging undergrad tutors. Some, but not all, will be happy to lower rates slightly (or even significantly) for the motivated, talented child who has trustworthy and sincere parents who won’t try and act in dishonest ways. Some tutors of course, set out to only cater for the middle class, so won’t be keen on reducing rates for working class families. That’s their prerogative. I don’t live in London, thankfully, where tutors can charge astronomical rates of nearly £100/hr and still be able to get clients. I live only in a small city with lots of working class folk, where everyone knows everyone, almost! Well, I’d say that almost everyone here may know someone who knows someone who’s a tutor, so the tutors here are all very much part of the community, all ex-teachers, very experienced, and very understanding of local parents’ predicaments. I’ve not paid any experienced PGCE-qualified tutor locally any more than £30. It works here. All I’m saying is that tutors and agencies can charge whatever extortionate amount they want, but that’s being very unrealistic. Supply only corresponds to demand. There is an increase in demand for tutors since the pandemic and the patchy teaching offered in many schools during that time, but the problem is, this demand for tutors is based on the premise that they are affordable. Not many parents who earn less than £20/hr would be happy to pay for a tutor who earns double that, and when sites such as MyTutor are actively encouraging unqualified, inexperienced young undergrads to charge these ridiculous prices, I would like to burst their bubble here. I’m sorry, but you’re not fooling me, and I will continue to warn other parents I know in person and online about this.

The pandemic and the rise in the number of homeschooling parents since has caused also another issue – a burgeoning online school industry. We’re seeing an average of a new online school opening every week. On many home educating groups, we get new home educators asking for info and reviews on some new-fangled online school that most of us experienced home educators have never heard of previously. And these online schools aren’t cheap. Most of them charge per hour just as much as I pay a 1-1 PGCE-qualified tutor locally. And these schools always charge some dubious registration fee which they refuse to refund if you don’t take a place, even if they hadn’t turned away anyone due to you paying a registration fee but not having yet picked out a course to do.

Actually I know for a fact that Absolute Maths, an online Maths tuition company made up of a family who home-educate themselves, are very popular in the home educating community, and they will never not refund a deposit paid for a class, unless they couldn’t find another family to take your place. And that’s how you do business with home educators. We all give up jobs to home educate, losing a significant portion of income just to do what’s best for kids.

However, most online schools don’t have home-educators’ best interests at heart. They’re just there to make a quick buck. They promise the world with their snazzy website branding and savvy marketing, tugging at parents’ love and concern for their children’s futures, but they’re actually not very good at supporting SEN children as their classes are often delivered in a very set way – online whiteboard, online chat box, speaker and microphone muted for most of the lesson and only allowed to speak at certain times. We know our SEN kids need to be constantly observed and gently assessed during lessons in order to have a good idea of what is working fo them, what isn’t. Teaching SEN kids requires us to be flexible at all times, willing to change our lesson plan, or review and recap concepts often and whenever the need arises, not as planned. Many parents of SEN children who withdrew kids from school during the pandemic as it had made them realise how inadequate schools were for them, have a tendency to then sign up to one of these new-fangled online schools in the hope that their kids could continue to be taught in a school-style but with more individualised teaching. I’m afraid this is not actually very achievable even in an online school setting, as they face the same constraints as school with regards to lesson delivery, though to a smaller extent, as their classes might be smaller than school classes, though not always. The one improvement parents might see though, when switching from conventional schooling to online schooling, is that parents are more involved in the child’s learning, as they can actually see the lessons in progress and intercept if they need to, or withdraw their child from an unsuitable education provision at home soon after they can see it’s not working for them. Unlike conventional schooling, where it often takes weeks or months before a parent may be aware of the unsuitability of a school.

Another drawback of online schooling is that it does require that the child can maintain more than a modicum of attentiveness during the lesson. Of course, the drawbacks of online schooling vs conventional schooling are never mentioned on the many online schools’ websites. Face to face lessons put more social pressure on a child to pay attention to the teacher during lessons, as teachers can read whole body language to find clues as to whether their students are paying attention in class. In an online classroom, it is difficult and impossible for the teacher to read their students’ body language to the same extent as they can in a face to face lesson. It is worth pointing this fact out – an online classroom gives the child many ways of escaping the teacher’s glance. If your kids have some condition like ADHD, then forget online schooling unless they are only attending classes in subjects they are obsessed about (ADHD kids are amazingly able to hyperfocus intensely on subjects dear to them). My kids have often told me about classmates in the online classes they’ve attended, who appear to have left the computer for most of the duration of the online lesson. These classmates were completely unresponsive whenever the online teacher asks those students to answer questions, so appear to be away from their keyboard, and they only seem to return to their computers about 5 mins before lesson ends to type in the chatbox messages such as “Class is finishing..” or something to that effect. Now, I am hoping the online teacher reports to these students’ parents about their children’s unsatisfactory participation in lessons, but how much can the parents really do about that, if the parents are say, away working during the day, for instance, and cannot physically ensure their kids stay in class? These things happen again and again in each lesson, unfortunately. It’s clear parents are throwing their money down the drain when they pay for online schooling but are unable to ensure their kids physically attend the lessons. If they had sent their children to a physical school, then the teachers would never allow kids to physically skip lessons. There would be rules and punishments put into place to prevent that. Not that I, as a home educator committed to allowing my kids to follow their interests and not be confined to the rigidity of a school curriculum and arbitrary punishments, would be happy to put my kids in a conventional school unless they wanted it, of course, but I’m just putting myself in the shoes of the parents who pay for online schooling but their kids are skipping lessons all the time with little to no consequence other than perhaps, failing their exams if the lessons led to exams. What’s the point in that? Their kids need a babysitter/childminder/nanny, not an online school.

For me as a home educator, I have found that enrolling my kids onto online lessons doesn’t mean I can just leave everything to them and the teachers to get their education taken care of. I still need to draw up timetables for my kids to show them when and what lessons they have to remember to attend on time, I still need to check that they aren’t missing lessons, or not doing their homework. I still check the grades they get and the marking feedback to make sure they are learning effectively, and to ensure I get my money’s worth. If the lessons aren’t teaching them much, if they’re not enjoying the lessons, then I have to consider finding them alternative teachers/classes or doing it myself. It actually isn’t that much less work than sending them to conventional schools, though there is far less peer pressure involved and no more bullying issues for the most part – except for one time there was this online classmate of theirs who kept drawing Nazi swastikas during lessons on the whiteboard and then accusing my daughter of doing it… but that wasn’t even bad bullying, in my eyes. A world’s away from schoolground bullying, which is more intense. The good side of online schooling/lessons is that yes, the children remain to a certain extent, detached, from the other classmates. They can still joke with each other, or banter a bit in class when the teacher allows it, but any sort of rude encounters don’t seem to grate as much, and thankfully, the online school/lesson teachers we have used have always been vigilant and action has always been taken swiftly whenever disruptions and bullying happen.

Now if you’re pretty certain that your child is a good candidate for online schooling, the only online school I can recommend as I have had a positive personal experience of it, is Net School, because they have been in the online school business for such a long time, for almost a decade or so, and they started out almost exclusively serving the home educating community. They have a glowing reputation in the community, and having dealt with their headteacher, I have nothing but praise with the professional and understanding manner in which they deal with all difficulties that occur during lessons with their students. I wouldn’t trust most other online schools. Don’t trust Interhigh either, as they report parents to the Local Authority if the parents withdraw their children from their courses (which is wrong, because a parent is not automatically guilty of not educating their children just because they withdraw from Interhigh!) It’s not like they’re the only online school out there, and it’s not like plenty of cheaper and better tutoring options within the home-educating community don’t exist! Plus, what I’ve heard from other parents who have used Interhigh (not just online folks, but people that I know personally) is that Interhigh classes don’t stretch their kids much, teach to a baseline C grade type of classes, so parents whose kids are well capable of grade A’s often have to provide their kids with extra work at home to stretch them. Also, Interhigh fees are very expensive compared to other tutoring options popular with home educators, and Interhigh like to charge a term’s fees in advance which is non-refundable if your child doesn’t suit the lessons and wants to stop attending them – I personally know another friend who got caught out by this.

I’ll conclude by saying that we can all be carried away by our fears about our children’s progress in life. We can cave in easily to pressures when times are hard. We all go through periods where we think we’re not doing enough with our kids. This is part and parcel of home-educating life. I wrote this post to warn others about what I consider to be an alarming increase in the numbers of unqualified, young, undergrad tutors who overcharge, and the numbers of online schools which charge expensive prices for what might be subpar provision. I mean, who oversees these schools? I’m not for once advocating the involvement of Ofsted because I know Ofsted is quite useless when it comes to evaluating good quality schools. I have sent my eldest to 3 schools in the past, all highly-rated by Ofsted, with no bad remarks and being given the highest ratings. They’ve all turned up short, their teachers are all only so-so, SEN provision for my daughter was bad, and all of them were arrogant enough to always blame a child’s poor performance in school at the parents but not themselves. If anything, my take-home impression was that a good Ofsted rating might actually cause a school to be less humble and less able to admit their faults when they have committed them.

I’m not advocating for online schools to be vetted by Ofsted at all. No. In fact I believe internet schools aren’t Ofsted-inspected at all. However, the Department of Education is in the process of setting up an Online Education Accreditation Scheme (which will allow online schools to apply for accreditation next year) which purports to assure parents that any of their qualifying education providers under this scheme will be of a certain standard of quality in terms of the education provided and safeguarding procedures undertaken. Schemes like this may be a bit better than nothing, because to be honest, too many online schools are springing up these days and there is no way we can know if they are all legit, if some of them are scammers, if they vet their teachers well, and if they can be trusted with our money ! I’ve already elucidated on the uselessness of Ofsted at determining what really good schools are about, but… and this is a huge but – the scheme may, at least, ensure that schools have a responsibility to meet a minimum of their duties, namely in keeping kids safe. There is a local school in my area which I won’t name, where many pupils there have suffered horrible abuse and bullying by fellow students for ages. There were some serious race/ethnicity wars some years ago locally, since this area has a very high number of immigrants, and the serious assault problems in the school went unfixed until parents worked together to notify Ofsted about their concerns, which triggered an Ofsted inspection, which found the school guilty of not doing its duty and it was put into special measures shortly. That was an extreme example, and also very less likely to occur in an online school simply because if someone is bullying another in an online teaching session, the teachers can easily block the perpetrator’s access to the lesson chat box or messaging facilities, so they cannot contact their victim, and in all online lessons we’ve tried, students’ surnames were always anonymised anyway, so it would be quite difficult for a class bully to find out where someone lives or what their parents did etc. I suppose the Online Education Accreditation Scheme may well at least ensure the education is of a bare minimum passing quality, but it is still no guarantee that all the money you’re paying is money well-spent. It will certainly not guarantee that the education is top quality.

If you home educate, and if you’ve been doing it as long as I have, you’d be able to spot right away that all these fancy accreditations are nothing but emperor’s new clothes. You’d also be able to spot that all these overcharging young undergrad tutors in MyTutor are also laughably hubristic. If I could give new home educators one warning, it would be: Don’t pay out for education provision yet. Try and lean into the home educating life a bit. Get to know your child’s learning styles a bit better. Get more involved in their learning. This will only benefit you and save you money in the long run from extortionate tutors and online schools, as once you really get to know your child’s learning style better, you’d be less easily taken in by these overcharging tutors/online schools claims that they can deliver a top-notch education to your child if you hand over your hundreds of pounds to them. The home education law is mostly on our side here in the UK. There is, as yet, no requirement for the children to complete any school exams by any age. So please relax. Spend more time with your children while you settle into home education. Try and enjoy the ride and settle those niggling voices of fear in your head. You’re not going to do a bad job. You’re only going to do what’s right for your family.

And finally, if and when you really think you need a private tutor or online school for your child who is working towards GCSEs, please join the following Facebook groups to ask for advice and recommendations of good ones for home educators – you won’t get a load of people pushing their services on you, but rather, good, thoughtful, experienced advice from home-educators who have gone without tutoring and successfully got their kids through their GCSEs and A Levels, as well as those who have used tutoring – only go with the ones with a good number of positive reviews from experienced home educators; don’t use someone whom no one, or only one other has used, nor a service where no one says any good things about them :

Home Education UK Exams & Alternatives

HE-Exams@groups.io

If your child is under 10 years old, you wouldn’t be allowed to join the above 2 groups, but you’d be welcome to join this one below, which has also been around for yonks, and which I respect – I have seen their moderators around on home ed groups for as long as I’ve been home-educating, and so I know they are genuine home-educators and not out to sell tutoring services :

Home Education UK

The following group is also good if you’re a home educator and wish to access online group tuition classes for home-educated kids by teachers who work exclusively with home educated children – this is better than accessing tutors who work mostly with schooled children, as they usually carry a lot of misconceptions and negativity about home educated children, so in my opinion, there has been far less misunderstandings to clear up and a far smoother and pleasant experience for both home educators and their children when dealing with tutors from this group; the group is also moderated by very experienced long-term home educators who are qualified teachers themselves (you wouldn’t believe how many home educators were classroom teachers previously) :

UK Home Education Online Group Classes

Since the pandemic, many Facebook groups purporting to be for home-educators have sprung up, some of which are set up by proprietors of tutoring services themselves – and these should be well-avoided, in my view. I won’t name names for now, but if you’re reading this, you know who you are. I’ve only so far recommended Facebook home ed groups that in my view are legit, full of experienced home ed folk, and which would not be easily swayed by snazzy, newcomers on the block which are out to get your money. They are owned and manned by several experienced home-educators who have been around the home ed scene for the past 10 to 20 years or so, used to DIY-ing their own exam preparation and not relying on online schools or tutors, but have also utilised some online tutors before, so can give their own experiences of it, and many of them are local home-ed group face to face or local online group tutors for local home-educating communities as well. They truly put back into the community what they take from it. My kids have attended some of these kinds of local home-ed group tutor classes led by home educators who were either degree level graduates or were ex-teachers themselves, and they are always very affordable at £5 per child a lesson roundabouts, because they are mostly not-for-profit organisations and individuals who believe in the goodness of home education and just want to support their own community – not to bleed the community’s money dry. None of that extortionate BS that MyTutor’s overpriced undergrads and the new wave of online schools which sprung up during the pandemic years charge…

If you can’t find your local home ed group on Facebook, where local home-ed group tutor classes would be advertised, please check here at the Local Home Ed Group Directory for your local, nearest home ed group.

I would also add that if you want a tutor and you look locally for one, you’d probably be able to find some well-qualified ex-teacher who would do it, for the same or less than what the overpaid undergrad tutors on MyTutor are asking for. And even if you did find an undergrad tutor locally willing to tutor face to face, at least you can actually assess the tutor in person and get a much better feel for their teaching expertise by observing how they teach etc. If they aren’t comfortable with you even sitting in for one lesson to observe, then I’m sorry, you have to ditch them, because they should have nothing to hide and be plenty confident about their abilities to teach in front of the parents paying for their services. If they can’t do that, then they either lack maturity, experience, expertise, or all three, and you can cut your losses much faster that way. All the experienced, ex-teacher tutors I’ve hired before were happy and confident for me to sit in with my kids on at least one lesson to observe how they teach, whether face to face or online, but mostly face to face. Of course, since they had to undergo many observations of their in-class teaching during their PGCE and also during their school teaching career! An online tutor like one from MyTutor however, is not so easy to assess. I mean you could sit next to your child during the lesson to observe, but a lot of people look very different online than in person. I am a believe in meeting a person face to face to really know what they’re like. There is so much beyond the words they utter. There is body language, confidence, etc. Unless the undergrad tutor you’re hiring locally is not charging exhorbitant prices for their services, then you may be okay to put up with their lack of experience/maturity, but in my opinion, I’d rather not have to deal with this and have one more child to “look after” in the form of the tutor, but that’s me personally.

P.S. If you’re a service provider reading this, thinking you’re going to try and get into these groups to advertise, forget it. Most of these groups are not going to allow you to do that. For genuine home educators only. We’re so used to the equivalent of “snake oil sellers” in the home ed community when it comes to this, and we don’t want our local grassroots groups to be inundated with sales advertisements of for-profit education/education material providers. Thank you for your kind understanding.

P.S.S.

We’ve so far had great experiences with the following online group lessons for home-educated children run by home-educators themselves or trusted ex-teacher tutors sourced by home-educators who had good track records teaching home-educated children (and which don’t cost extortionate rates like MyTutor or many of the dubious online schools set up recently with little positive feedback from home educators). What’s more, they probably cover most of the GCSE subjects that home educators might want to take – we’re very fortunate indeed, as we don’t lack choice :

HEET
Candochem
The Language and Learning Lab
My Language Club – Spanish, German, French
Net School
Absolute Maths
Yvonne Mason – UK English and History Tutor
Education Brothers
LESSONing the Load
Humanatees Home Tutor
LearnTec

We’ve also had fairly good experiences of using Oxford Homeschooling for KS3 Sciences, though I am aware that this particular company doesn’t suit everyone due to the text-heavy nature of the course materials and the variable quality of their tutors. We were lucky to have got a great tutor for our eldest, and we’ve always asked to use the same tutor for our younger 2, so it’s worked out well for us. Again, they only use experienced ex-teachers for tutors.

Apart from these, there may be other good ones I haven’t mentioned either because they weren’t right for us or we haven’t yet tried them, but it doesn’t mean they aren’t right for others, which is why I very much recommend you join the above-mentioned home educator groups to ask for other people’s recommendations and advise. I would strongly advice any new home educating parent to not pay for any tutors or classes until you’ve done at least some asking in the above-mentioned groups to see how many reviews there are of the tutor/online school you’re thinking of paying for.

Piano Maestro and Simply Piano apps for the casual learner

I was classically trained in piano for many years up to grade 8 ABRSM and this company’s (Joytunes) apps are great for my son, who isn’t certain he wants to be serious about piano playing so we can save a bit of money not getting him lessons with a tutor so soon. I can guide him when he needs help and the beauty of this app is it does a fair amount of the teaching for me – which is a godsend as I would not make a good piano teacher at all. I have too much baggage from years of being forced to play piano and a string of ever-changing good and bad piano teachers growing up. I do not know how to teach kids piano and not turn them off it. Period. 😂

I discovered Simply Piano through their YouTube ads. (Yes it paid off for them to advertise on YouTube, didn’t it?) My son often feels overshadowed by his 2 older sisters – strong girls who are persistent in what they want to do, and music lovers. They work hard to do well in their musical instrument playing. He has always been quite a frail child and small, and tires easily. He is afraid the task of learning an instrument properly would be too hard and that he would feel a failure compared to them.

I started off sending him to local group drumming lessons to help him learn music and build his confidence in learning to play an instrument. The classes were mainly full of boys and the male teacher is especially suited for teaching classes of boys and the few girls in class who can rock it just as hard as boys. Very energetic classes. My son really gained a sense of achievement and enjoyment of performing on a musical instrument in that class. He has been going for a year. Progress has been slow not because he is slow, but I think it is a combination of class dynamics (having to wait for everyone to catch up to the standard required to move on to a harder level) and also, I think the teacher does seem to delay things a little. After half a year of lessons, he said the class was ready to take their Grade 1 drum exam within a month. Half a year from that month though, did his words materialise. It did make us wonder why it all took so long. Apparently it was because other students’ parents hadn’t bought the £30 exam book of pieces yet… 😣 My husband never had lessons yet was good at the drums learning on his own and was good enough to be hired by local bands as a gigging drummer in his late teens to early 20s. He just doesn’t see the point of my son continuing with drum lessons anymore after this. His thinking was that if my son was truly passionate about playing drums, he didn’t need lessons to even make it a vocation. My son said he still wanted to continue with them though, so we just let him go on.

Then I discovered this app and let him do the free trial. From the get go, he was hooked. He wanted me to pay for the subscription so he could unlock more levels. How can I say no? The first time in my life I’ve seen my son actually *that* excited about learning an instrument. He liked his drum lessons, but never as keen as he was with this.

My son likes this app. It makes learning to read notes and sightread fun. It is a great example of how gamifying what can actually be quite a challenging task for a child to master, makes the time fly a bit quicker for the child during the endless times they had to push through practicing in order to gain a certain level of technical skill. I think this is what makes this app valuable, apart from its obvious capability at developing better sight reading skills in a shorter amount of time compared to traditional methods.

Technical skill is necessary before we can even look into imbueing our piano playing with emotion, feeling and personal interpretation. Without the practice and the mastering of skills, and let’s face it, if a child is going to get anywhere near competent at playing, they will need to come to terms with the amount of practice necessary. Practicing can seem a chore, but a necessary chore. Any teacher who claims otherwise is lying.

My daughter switched violin teachers a few months back after she got to a reasonably higher level of technical skill with her playing, heading into Vivaldi territory and so on, where the teacher who says “practice is not necessary” will be ditched because she will simply not progress in her playing, and she WANTS to progress.

Many times, if we meet a child who loves music and WANTS to be able to perform the music they love in the professional way they hear from music recordings and from them hearing how well their own teachers play, they get disheartened when they attempt to learn and play these beautiful but technically also quite demanding pieces that they’ve fallen in love with. They eventually will get there, will be able to play the piece and MAKE it sound the way they WANT it to sound. In their heads, they KNOW how they want the music to sound, but there is a disconnect between what they WANT, and what they can actually DO with their hands.

The simple solution is practice. Hours and hours of practice. And teacher guidance on how to form the sound into a beautiful one suitable for the music they play. Teachers cannot hide the truth for fear of hurting or discouraging the child. Yes, to be a great teacher, one must know when to push and when to stop pushing a student. But any teacher who claims it is not necessary to practice regularly and diligently in order to be able to play those more difficult pieces beautifully is lying through their teeth. You don’t try to keep pupils from quitting on you by lying to them. And that’s what my daughter found out for herself.

She switched to a Russian lady teacher who was just the right teacher for her. Push her as needed, but not too much so she doesn’t give up totally. Exacting, but still respectful and patient. This has worked out perfectly. My daughter turned out to be tougher than she looks. She can take constructive criticism and being asked to replay a part of a piece again and again until it sounds right. She improved so much that she won 2 competitions this year. She never won any before and in previous years, often would come very close to winning but failed to make the mark. I am aware there is more to winning a competition than playing well. You need to pick the right song, it isn’t quite the same type of song as you would use for a music exam, and you need to develop a flair for performance and be able to please and impress a crowd. All those things aside though, the playing is still key, and she has improved so much that she literally went up one ABRSM grade in terms of the types of pieces she is now asked to learn. She only has been with this teacher for 4 months.

Now my son has been chugging at this piano app. He has almost completed half of it and can play pieces with 2 hands. He is saying now he wants proper lessons when he finishes the entire app. Bearing in mind he has had quite a lot of influences around him guiding him to play correctly, with the right posture, sight read correctly, because I and my 2 daughters are all classically trained in an instrument or two each, so that may be the reason why within less than a month, he’s made it through almost half of the app. If you are starting off a complete beginner, with no one to guide you, I would say maybe it might take a bit longer than my son to get through the app. I would also strongly recommend you find instructional videos online of the correct piano playing posture and hand and arm positioning and if possible take a picture or watch through a mirror how your arms, wrists and hands are positioned, from a side view. You can easily pick up bad habits playing the piano if you don’t nip these things in the bud right from the start.

Both Piano Maestro and Simply Piano will teach you to play piano, but if you use Piano Maestro, you might require someone knowledgeable in piano theory to explain stuff to you in the later chapters. For that reason, Simply Piano costs nearly twice as much as Piano Maestro per month subscription. Simply Piano is supposed to be more of a self-contained one-stop shop for learning to play piano, the app company tells me.

To save some pennies, we went with Piano Maestro since I am knowledgeable on the theory anyway, but my son fell in love with Simply Piano first, and if money was no object, I would have bought that for him instead. However, the purchase of Piano Maestro includes the use of another app called Piano Duster which is just a game where you can compete with other players around the world but it really doesn’t deal much with sightreading. It is more like Smule Piano. Just for fun, but 1 of my daughters love it so Piano Maestro has been a good purchase.

I can’t say for certain what equivalent ABRSM grade level the child will be upon attainment of the highest chapter in Piano Maestro. However, as a guide, 1 of my daughter is now playing at ABRSM Grade 3 standard and she managed to advance through Piano Maestro up until the intermediate stages. It does get harder.

Why Everyone Loves the Alpha Girl

http://nymag.com/thecut/2017/04/psychologists-explain-high-school-popularity.html?mid=facebook_nymag

“If you are an alpha in high school, in other words, you are not necessarily an alpha for life. The social skills the cool girls (and guys) learned in high school tend not to work very well after they leave. “They’ve gotten so much reward for this skill set and this way of acting among others [that] they become fixated on status as a measure of their worth,” Prinstein explained. “They see everything through a lens of status, constantly thinking about their relationships in a hierarchal way — am I dominant, or not?” Even ten years after graduation, he tells me, the cool kids are still “constantly looking for those signs and signals. But the rest of the world has moved on.”

One thing I appreciate about Home Education is that my kids never have to go through the negative aspects of high school socialisation, as described in this article. My kids may not be oblivious to what happens in schools, as they also have schooled friends and join in a wide variety of extracurricular activities in the community, but they don’t feel obligated to surrender and accept the negative aspects of school socialisation as a life truth or as a creed to live by.

Being the “cool” kids in high school doesn’t get you anywhere in life once you’re out of school. The cool rebellious kids in high school, once they leave school, will either have to reinvent themselves and relearn social conventions to fit into the big wide world and the society they live in, or risk burning out and end up struggling to make ends meet or in jail.

I don’t think all schools are like this though. I went to an extremely geeky girls’ school in Singapore for the top 10% of PSLE scorers (PSLE is the national exam in English, Maths and Science that every 12 year old in Singapore has to take before finishing Primary school the same year). In the school I went too, alpha girls tended to all be the ones who were nice girls and the best at sport and academics. I know it wasn’t like this in other conventional schools in Singapore. Certainly when I entered the workplace I started to learn about the wider world and how unusual the environment of my geek school was, and how growing up in that environment had shaped me into someone who was quite unprepared and unskilled at the ways of the wider world.

I don’t think the kind of school I went to was ideal, because we were sequestered away from normal society for most part of the day – long days at school and tonnes of difficult advanced homework meant we hardly had a social life outside of school with people not from our school.

I think with home education, the best of both worlds can be achieved in some ways, allowing the child to still be aware of the wider world, but not sequestered to any particular school social environment and forced to socialise in negative ways. Yes I find I’ve had to work harder to make sure my kids are socialised appropriately but not to the extent of being socialised negatively, but seeing my kids grow up happy and well-adjusted is one of the greatest pleasures of my life.

The Secret World of Codes and Code Breaking : nrich.maths.org – BLETCHLEY PARK TRIP RESOURCE

https://nrich.maths.org/2197

I thought this would be a great resource for anyone considering taking their children to Bletchley Park. We’re planning a trip to Bletchley Park soon and my kids know nothing about code-breaking. I feel a visit to Bletchley Park would be much more enjoyable for the kids if they went there already knowing some of the background behind it. As a home educator, I would love for them to do some of the school workshops offered at Bletchley Park, which groups of home educators are eligible to arrange as “school groups”.  It’s a fantastic opportunity. 

In the coming days and weeks, I’ll be posting more links to resources that I think might be of use to introducing children to wartime code-breaking which could be related to Bletchley Park. If you’re interested in all these links, feel free to click on the tag at the bottom of this post labelled “Bletchley Park”.  

Little Passports subscription – no thumbs up from me

I have been subscribing a year almost and now want to cancel this. If you’re contemplating getting this for your child, I hope this blog post helps inform your decision.

Pros :

– Something new in the post every month

– Fun introduction to a different country every month

Cons:

– Subscription fee is way overpriced for what you receive. I’ll tell you what you receive and you can also Google it online. Some have also uploaded photos of the stuff in every package online. One website like this I think is a Montessori-type website featuring Little Passports. The first month, you get the cardboard suitcase, which makes the mail package fairly large. You think wow, a large parcel box like that is going to arrive every month from then on. No in actual fact, all you will get after that first mailing is a thin padded envelope that will slip through your mailbox easily without needing for you to sign for it. Yes and that’s because the contents in each month’s package are really little.

1) You get a printed piece of A4 paper with activities like word searches and things on both sides of the paper.

2) You get a printed piece of C5 paper which is supposed to be a pretend letter written to you by your Little Passports pretend “penpals”, Sam and Sofia.

3) You get like 4 small stickers to stick on your Little Passports cardboard suitcase and pretend passport.

4) And lastly you get a very small and poor quality toy that is supposed to be from the country of the month – usually the toy would be some piece of tat that breaks easily or is worth no more than £2 in the shops – effectively “party bag fillers”.

Altogether these 4 items cost £13.95 per month. If you have the inclination to do so, just make up your own pretend letter from pretend pen pals (or find real ones from these countries online if possible), make up your own or download and print some worksheets or wordsearches from online sources, research online for toys that traditionally hail in that country and source it on the net or in real shops. Bet you can find ones of better quality. Lastly, make your own stickers with country flags on them or just ditch the stickers if they’re no big loss to your kids. £13.95 a month a package,  with 36 packages in total to collect. That’s £500+ you’ll pay in total over 3 years if you keep the subscription until you’ve received all 36 monthly packages. Is that really the kind of money you think worth spending on a very basic standard of Geography and cultural awareness exposure from purchasing this subscription? I bet if you saved your money, you could buy a tonne of resources to expose your child to more of this subject, and still have money left in the kitty after!

Alright, I am not asking for quantity over quality, I am just asking for quality and substance. Right now, the product lacks quality and quantity, lacks substance. Might be fine for an 8 or 9 year old but way too easy and basic for my 10 year old even, who by the way isn’t even a very academic child.

– What a bummer too that so far, despite attempts by home educators both in UK and the US to secure good educational discount deals with Little Passports for groups of us, Little Passports has been very unwilling to budge from their meagre 15% discount code which they already offer to all potential customers. That’s a pretty poor saving. Their classroom subscriptions for US schools works out at USD$16.50 per month for 30 packages. Now that’s the price home educators want, as we can group together and make group purchases of that number or more. Why aren’t Little Passports willing to do us a deal like they already do with schools? Do they not consider what we’re doing a form of teaching and schooling? Or do they suppose all/most home educators are rich and therefore will spend silly money on this? And if they wanted to play the numbers game, well there are a far lot more of us out there than you think, and we do tend to club together for deals and groupbuys for educational materials. They can easily get 100s of home educators subscribing to them, if they are willing to lower prices for us. Home educators already get a lot of discounts and deals together this way, and word travels fast in our community. We could potentially get you lots of subscribers in a small amount of time. Do you want to do business or what?

– Customer service is generally poor and slow to respond – quick to take your money though! And this is especially risky for non-US subscribers because there is no way to contact them other than by email or social media. They take a day or more to respond to every email. Sometimes quite erratically, they respond on the same day. And the fact it is all email-based makes it quite easy for them to ditch responsibility really. They could just ignore you. And well, what is their contact address should you wish to write a letter of complaint? And how would that work sending a recorded letter all the way to America from the UK? Expenses paid by yourself or them? (The answer is you)

And who can you report them to for questionable business practices if you live in the UK and perhaps have little knowledge of American consumer laws or perhaps because of the fact you aren’t a US resident, you might not get the help you need by law enforcement or the ombudsman? And when the customer service reps do respond, they are good with general politeness and that certain American “peppiness” but at the end of the day, issues remain unsatisfactorily resolved and they don’t budge no matter your objection.

For instance, my child’s package did not arrive on the expected date one month. I was worried it might have gotten lost in the mail and contacted them but all the said back to me was a) wait for it to arrive b) items aren’t tracked (well with the pricing and the cheap quality of materials, it should, really.) so they can’t tell me where the item is other than it has been sent. Eventually the package arrived late by a week or so c) just a sorry from them. Nothing else. If the package had arrived later or never arrived, I have no idea if they will even resend the package. Annoying thing is that they will continue taking the monthly payment from your card on time though.

– Speaking of monthly card payments, that takes us to the next important major cons about Little Passports – their requirement of every subscriber to pass them their credit or debit card details so they can take payment continuously during the entire subscription period. Now did you know that when you give an online retailer your card details to take payment as and when they wish, you have basically lost a huge amount of control on your end as to stopping any future payments, if you should ever feel disgruntled about the product. Basically there is no way you can stop these future payments Little Passports will take from you if they choose to keep taking them, if your bank is unwilling to do anything about it for you. Some banks will insist that such continuous payments can never be cancelled as long as the company keeps taking them, because some banks will tell you once you have given your card details away to a company, you have basically given up control over the matter and there will be nothing the bank can do about stopping future payments. Hopefully your bank won’t be like that. In the worst case scenario, the only thing you can do to stop further payments to be taken is to close down your bank account and reopen another one. Because even if you applied for a change of card number and kept your old account, some banks will just transfer Little Passports’ authority to take payments, to the new card associated with your bank account, so they can continue taking payments from your new card number!

So when you entrust your card payment details to a company like Little Passports, which to all intents and appearances seem to be a fully online company with no physical address nor call centre, you are basically trusting that nothing will ever go wrong as far as dealings with them are concerned, and that nothing will ever happen that could be the reason why you might wish to stop them taking another monthly payment off your payment card. Big, big risk. Especially with the poor level of customer care I have received. My advice to you after my own experiences is never hand over your card details for recurring payments for any subscription. If possible, use Direct Debit or Standing Orders.

– In addition, they have a very odd billing system I find, in which they take your money in advance, usually around 25th of the month, for the next month’s shipment which is expected to arrive around mid-month. Once they have taken your money, if you ask for a cancellation and refund, they will refuse to refund anything to you, saying that the packages are already in the process of being prepared and shipped and they cannot take the package back. What kind of preparation and airmail shipment method from the US takes just over 2 weeks to complete? They are basically saying that from round about the 25th of the month till round about the middle (15th) of the following month, the packages are in the process of being prepared and airmailed to you. Packages that typically contain one tiny toy, 2 sheets of printed paper, and a sheet of about 4 small stickers that isn’t bigger than your palm. I can’t imagine how that could take a lot of time and effort to pack and send. And the US is a first world country and not so far from the UK, so airmail packages from the US typically arrive in UK within a week of postage. In general, it’s all a bit BS really.

– If you’re thinking of purchasing more than 1 subscription for 1 household, perhaps so that each child in the household can have their own package, well I would caution against that. I purchased 2 subscriptions from the start so 2 of my children can have their own sets. Unfortunately the past 2 or 3 of my son’s packages didn’t arrive at the same time as my daughter’s, which affected his enjoyment of the packages – basically the surprise element was gone once he’d seen what his sister had received first. The surprise element of these packages was the main reason why I subscribed to Little Passports. As a home educator, I am used to planning and arranging curricula resources for my children. I could easily have gotten books, worksheets and workbooks or online resources to help my kids learn Geography and cultural awareness. However I notice my kids were more interested in a subject if there is a sensory aspect or a surprise element to it. I tried Little Passports out as it seemed to fit those expectations. Unfortunately it started out fine and then became less satisfactory as time went on due to the above-mentioned issues. When I contacted Little Passports about the lack of synchronicity with the mailing of both packages, I just got an answer that basically meant the company can’t do anything about it. Not only that, the company couldn’t track the packages so if one came late (and once my son’s package did come as late as nearly 2 weeks longer than his sister’s), all the company rep could tell me was they’re sorry and that I must just wait for the packages to arrive.

I felt the company could at least try to ensure that 2 orders from 2 children with the same surname and therefore from the same family at the same address (i.e. siblings) could be sent at the same time so they arrive together. It just makes sense to do so, right? But apparently this is not possible, according to their rep 😕

– And lastly, they have a very poor online  account management system. Below are a few incidents that have happened :

– I forgot my password (or I assumed I did since I tried what I thought was the password I’d set initially and it didn’t work) when I needed to log in one day to halt my shipments for a month. The customer rep I emailed just didn’t address the issue of my password, but she halted the shipments for me.

– When I emailed them to unsubscribe, and according to their online website FAQs, if you want to cancel subscription, all you have to do is email their customer support and give 30 days notice. Well when I emailed customer support to cancel subscription, she said I had to log into my account to do so myself! Well since my online login and password issue still remains unresolved for months, how can I? Why can’t she cancel the subscription herself? Even their FAQs say you just email customer support and give 30 days notice. So why now is she saying I have to log into my online account and unsubscribe from there myself? Conflicting information much? 😕 Below is a screenshot of their company policy from their website on cancelling subscriptions :

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– Once my son tried going onto their online portal to do the “additional online fun activities”, but we couldn’t log in. Emailed their customer reps only to be given login details but the fields for them were blank in the email. Duh… so this didn’t resolve anything. Luckily for us, after examining his Little Passports suitcase “boarding passes” I realised the problem may be the fact I hadn’t keyed in the correct boarding pass code for him. So problem resolved by myself, no thanks to the customer reps who seemed to not even know much about how the company system operates – ditto for my previous point about conflicting advice on subscription cancellation policies.

And just for interest, I went on Little Passport’s Facebook page to look at their Visitor Posts to see if others were having similar issues to mine. Well I found quite a few. To take a look yourself, go to https://www.facebook.com/littlepassports/

Click on the small arrow next to the word “Visitor Posts”  to view the full list of posts made by various visitors.  I’ve indicated it with a red arrow in the screenshot below.

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And below this paragraph are screenshots of the complaints, for the month of January 2017 alone, posted by Little Passport customers on the Little Passports Facebook page. I’m sure there are more if you want to look into their page. Hmm clearly a recurring pattern there amongst the complaints mainly relating to delivery issues, customer service issues, and charging and unsubscription issues.

img_0261img_0262img_0264img_0265img_0266img_0267img_0268

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I hope this information is useful to anyone considering subscribing to Little Passports from the UK especially. Also, Little Passports, if you’re reading this, you might think this all sounds harsh, but I promise you if you actually manage to get my issues resolved satisfactorily, I will comment here as truthfully as I can about it. All of your usual pleasantries in your emails will sound nothing but insincere if you fail to be able to resolve your customer issues. I await any further emails from you in good faith and I hope you can understand how frustrated I have been at dealing with your company, which is why I want to cancel now.

You could be doing so much better. You have a great concept in your hands. It is on the strength of the concept that customers flock to you. If you really try and work on the issues surrounding your customer service, the quality of your materials, and your online account portal for customers, you could gain a lot more customers and not lose customers like me who have had frustrating experiences with you.

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UPDATE:  I received a final reply from the rep today which sounded as if she didn’t understand the issues I’ve had with the company in the past 10 months. She said she wasn’t able to respond timely because of timezone issues, but she was apologetic and said she has made sure my account has been cancelled straight away. I can’t fault the customer reps when they do respond. Rude is not a word that describes them. However the problems still remain, so it could be a company policy issue. Something the directors should decide. Also I suggest timezone issues affecting customer service rep response should not be present if this company wants to be established in the UK market as well. They used to restrict their business to US-only customers, and only last year they started shipping to UK customers too. But it would improve their UK customer service if they had UK-based reps or at least US ones who can man the customer service systems during daytime hours in the UK. And for goodness sakes, they really need to fix their online portal, delivery methods, and charging issues.

I also called my bank today to explain my situation. Having looked at UK-based online forums where people described their difficulties in getting their banks to stop recurring subscription card payments such as this, I was expecting there could be a chance my request could be refused. However I got transferred by the phone banking customer rep to the right person in the company handling this sort of thing, and this lady was very helpful and understanding. She asked me to describe the details of what happened and why I was wanting the payments to be stopped. I explained and didn’t even need to go into excruciating detail, but she basically replied and said it sounds like this company isn’t interested in stopping the payments, and then told me she will ensure all attempts by Little Passports to claim future payments will be refused as of immediate effect. She also said I should receive a letter in the post soon confirming this. How’s that for efficient and responsive customer service? 🙂